Privacy Policy

Webies ("we", "us", "our") is a digital agency that designs and builds websites and provides SEO, content, AI automation and branding services. This policy explains how we handle personal information collected through webies.co (the "Site") and in the course of providing our services.

By using the Site or our services, you agree to the practices described here. If you do not agree, please do not use the Site.

Information you give us

• Contact details such as your name, email address, phone number and business name when you call us, message us or place an order.
• Billing details such as your billing address and order history when you purchase a package at checkout.
• Project information such as brand assets, copy, logins and other materials you share so we can build your website.
• Messages you send us through WhatsApp, email, phone or any other channel.

Information collected automatically

• Device and usage data such as IP address, browser type, pages visited and time spent on the Site.
• Cookies and similar technologies used to keep your cart working, remember preferences and understand how the Site is used (see section 5).

We do not store full card numbers. Card details are entered directly with our payment processor and never touch our servers.

We use personal information to:

• Process orders, take payments and send receipts.
• Plan, build, launch and support your website and related services.
• Reply to your questions and keep you updated about your project.
• Improve the Site, our packages and our customer experience.
• Send occasional updates or offers, only where you have agreed or where the law allows. You can unsubscribe at any time.
• Prevent fraud, keep the Site secure and meet our legal obligations.

Where the law requires a legal basis, we rely on performing our contract with you, our legitimate interests in running and improving our business, your consent, or compliance with legal obligations.

We do not sell or rent your personal information. We only share it with:

• Payment processors that securely handle transactions made at checkout.
• Service providers who help us operate the business, such as web hosting, email, analytics and project management tools. They may only use your data to provide services to us.
• Messaging platforms such as WhatsApp (Meta) when you choose to chat with us there. Their own privacy policies apply to those conversations.
• Legal and safety recipients when required by law, or to protect our rights, users or the public.
• A successor business if Webies is involved in a merger, acquisition or sale of assets.

The Site uses cookies and similar technologies. These include:

• Essential cookies that keep your shopping cart and checkout working. The Site will not work properly without them.
• Analytics cookies that help us understand how visitors use the Site so we can improve it.

The Site also loads fonts, icons and scripts from third-party networks (such as Google Fonts and cdnjs). These providers may receive your IP address when your browser requests those files.

You can block or delete cookies in your browser settings. Blocking essential cookies may stop the checkout from working.

We keep personal information only for as long as we need it for the purposes above. Order and billing records are kept for as long as tax and accounting laws require. Project files are kept for the life of our working relationship and a reasonable period afterwards so we can support you. When data is no longer needed, we delete or anonymise it.

We use reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections, access controls and trusted service providers. Any logins you share with us for your project are used only for that project and should be changed once your project is complete.

No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Depending on where you live (for example under the GDPR in the UK/EU or the CCPA in California), you may have the right to:

• Access the personal information we hold about you.
• Correct information that is wrong or incomplete.
• Ask us to delete your information.
• Object to or restrict certain processing, including direct marketing.
• Receive a copy of your information in a portable format.
• Withdraw consent at any time, where we rely on consent.

To make a request, email hello@webies.co. We may need to verify your identity first. You also have the right to complain to your local data protection authority.

Our team and service providers may be located in different countries, so your information may be processed outside the country where you live. When this happens, we take steps to make sure it stays protected in line with this policy and applicable law.

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us their information, contact us and we will delete it.

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If the changes are significant, we will let you know by email or with a notice on the Site.

If you have questions about this policy or how we handle your data, get in touch:

• Email: hello@webies.co
• Phone: +1 (231) 377-3804